Multi-Line Representative - State Farm Agent Team Member
Full Time in Anthem - AZ
Responsive recruiter
Replies within 24 hours
*Bilingual Mandarin Position*
Location Address Anthem, AZ 85086
At Nanette Mcclelland-Miller - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Responsibilities
- Communicate with customers to understand their needs and provide available product information.
- Assist in developing relationships with new and existing customers across multiple product lines.
- Support daily office operations, including documentation, scheduling, and follow-up activities.
- Participate in marketing efforts to promote awareness within the community.
- Maintain accurate records and ensure a consistent customer experience.
- Collaborate with team members to achieve office objectives.
Qualifications
- Effective written and verbal communication skills.
- Strong organizational abilities with attention to detail.
- Comfortable working in a fast-paced environment.
- Prior experience in customer service, business support, or insurance preferred.
- Must possess or be able to obtain necessary state insurance licenses before start date.
- Bilingual Mandarin speaker (required).
Benefits
- Health Allowance $300 per month to support health-related expenses after 90 days of employment.
- Short Term Disability Offered to qualifying new employees after 90 days, with premiums covered by the agency.
- Instant Answer Term Life Insurance $50,000 term life coverage available to qualifying employees after a 90-day waiting period.
- Earned Time Off (ETO) Three weeks (15 business days) of annual leave will begin accruing after the 90-day probation period. Please note that ETO does not roll over; a new 15-day balance will be granted each year on the employee’s anniversary date. To maintain sufficient leave throughout the year, employees should use no more than 50% of their earned time off (ETO) before July.
- Observed Holidays Thanksgiving Day, Christmas Day, New Year’s Day, 4th of July, and Memorial Day.
- Retirement Plan Eligibility for 401(k) plan with a 3% employer match after 90 days.
Compensation $50,000.00 - $75,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none