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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jenna McKenny

September 8, 2025

5  out of  5
rating by Jenna McKenny
"Fast action and response time"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that our fast action and response time met your expectations. Providing prompt and efficient service is very important to us, and your feedback means a lot. We look forward to assisting you again in the future! - Nanette & Team "
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Sandy Witbeck

August 22, 2025

5  out of  5
rating by Sandy Witbeck
"Met all my needs!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear we met all your needs. If there's anything else we can do for you, please don't hesitate to reach out! - Nanette & Team"
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Robert Sischka

August 22, 2025

5  out of  5
rating by Robert Sischka
"I had been working with an Independent Agent for the last few years as she was always able to shop around for the best coverage with competitive rates and always called me back when I had questions/issues. Two years ago her small agency was bought out by a larger one out of SoCal and, when I called, I was told that I had a new agency contact and, when I asked to work with my old one, was denied. The first agent was competent but not enjoyable to work with. This year I got yet another agent who was slow getting back to me and seemed only willing to do the bare minimum. The last straw was when I paid in full for my new home and auto for renewal and then got a notice almost a month later saying that I owed over $700 more for the auto policy. When I called the agent, his response was: "Wow, I've never seen a change that big for change of address. I'll look into it." He never explained it to me (note that we have no accidents or tickets and no claims other than a windshield in the last several years) and then just shopped me around, emailing me a few quotes with a recommendation that I change carriers for save a few hundred, if I wanted to. I did my due diligence and ended up finding out that he had put down an incorrect new address for where the vehicles were being garaged along with other errors in the quotes. A colleague of mine recommended Nanette's office, saying they were friendly, efficient, and spectacular in all they do along with being very competitive, price wise. Coming from her, I had to at least get a quote from them. WOW! I connected with Hope, explained my situation, and she got promptly to work getting my info and information about what I was looking for and needed. She was friendly, knew what she was doing, and kept in constant contact with me as we went through the process. She definitely knows her stuff and was able to find me better home coverage and identical auto coverage for several hundred dollars less, per year, than the best quotes from the old firm (and any of the 4 others that I got quoted from). Hope also schooled me in the benefits of working with this firm, its employees, and State Farm. Price is critical; however, service is very important to me, too, and it's important to balance the two when buying insurance.. This agency provided excellent pricing and a high level of customer service.. I am grateful that my colleague recommended this agency and extremely pleased about the SPECTACULAR service from Hope. After working with other agencies over the last 50+ years, I can honestly say that this was the best experience I have ever had buying insurance and I believe that their after sale experience will be just as fantastic. HIGHLY RECOMMENDED for people to at least get a quote from this agency and also factor in the benefits of their high level of customer service when choosing which agency and insurance company is worth your choice."
We responded:
"Thank you so much for sharing your experience! We are really happy to hear that Hope and our team were able to help you find great coverage at a better price while providing friendly, helpful service along the way. We know how important it is to feel confident and cared for when it comes to insurance, and it means a lot to us that you felt that here. Your kind words and recommendation truly make our day! We’re excited to be your agency and look forward to supporting you for many years to come. Please don’t hesitate to reach out anytime — we’re always here to help! - Nanette & Team"
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Nest Nevin

August 12, 2025

5  out of  5
rating by Nest Nevin
"Karen Lewis with State Farm is very responsive which is what you'd want from your insurance agent. We highly recommend her. Ronny H."
We responded:
"Thank you so much for your kind words, Ronny! We're thrilled to hear that Karen has been responsive and provided the service you expect from your insurance agent. Your recommendation means a lot to us. If you ever need anything else, please don't hesitate to reach out! - Nanette & Team "
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Tammie Anders

August 7, 2025

5  out of  5
rating by Tammie Anders
"Nanette's team is awesome! Polite and get things done right. Thank you so much"
We responded:
"Thank you so much for your wonderful feedback! Nanette and the whole team really appreciate your kind words. We're so happy to hear we could help and get things done right for you. Looking forward to working with you again soon! - Nanette & Team"
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allen lenhart

August 6, 2025

5  out of  5
rating by allen lenhart
"Pleasant conversation and situation handled easily"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us and that Inna was able to assist you. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Nanette & Team"
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mary valdez

July 23, 2025

5  out of  5
rating by mary valdez
"Super nice, wonderful and professional customer service. They are awesome I love to have my business with them!"
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that you found our customer service to be nice, professional, and helpful. Providing an awesome experience for our customers is our top priority, and it means a lot to us that you enjoy doing business with us. We truly appreciate your support and look forward to continuing to assist you with anything you need in the future! - Nanette & Team"
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Michael Vannoy

July 23, 2025

5  out of  5
rating by Michael Vannoy
"I like them so much that I kept them when I moved. Great customer service from all the staff!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you valued our service enough to stay with us after your move. Providing excellent customer service is our top priority, and it's wonderful to know our team made a positive impact. We look forward to continuing to serve you! - Nanette & Team"
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Marilyn Witt

July 22, 2025

5  out of  5
rating by Marilyn Witt
"Jaimy Rex was a delight to work with us on getting our auto and home insurance."
We responded:
"Thank you for your wonderful review! We're so glad to hear that Jaimy Rex was a delight to work with while helping you secure your auto and home insurance. We strive to provide personalized service and make the insurance process as smooth and stress-free as possible. Jaimy is dedicated to understanding each client’s unique needs and finding the best coverage options. We truly appreciate your trust in us and look forward to continuing to serve you in the future. Please don’t hesitate to reach out if you have any questions or need further assistance! - Nanette & Team "
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Kaitlyn George

July 19, 2025

5  out of  5
rating by Kaitlyn George
"Karen was super helpful and kind while getting my renters insurance updated! I have always had a great experience with State Farm and this office."
We responded:
"Thank you so much for taking the time to share your positive experience! We’re delighted to hear that Karen was able to assist you with updating your renter's insurance in such a helpful and kind manner. Providing exceptional customer service is our top priority, and it’s wonderful to know that you’ve consistently had great experiences with both our office and State Farm. We truly appreciate your loyalty and trust in us. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out—we’re always here to help! - Nanette & Team"
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Missions Minded

July 18, 2025

5  out of  5
rating by Missions Minded
"Down to earth people serving regular folks"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you had a positive experience at our State Farm office. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! - Nanette & Team"
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Andrea Barker

July 18, 2025

5  out of  5
rating by Andrea Barker
"We are new to the area and switched agents to be closer to home. Shannon was great. She took the time needed to audit the 5 policies we have and to go over any additional we may need. I highly recommend this team!"
We responded:
"Thank you so much for your kind words and for choosing us to assist you with your insurance needs! We're delighted to hear that Shannon was able to provide the thorough attention and service you deserved. It's our goal to make sure every client feels confident and well-covered. We truly appreciate your recommendation and look forward to continuing to support you and your family. Welcome to the area! - Nanette & Team"
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Remmy Hernandez

July 14, 2025

5  out of  5
rating by Remmy Hernandez
"I had a great experience with Nanette she gave us a great discount and exceptional customer service"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that Nanette was able to provide you with exceptional customer service and help you with your needs. Our team is dedicated to making sure every customer feels valued and receives the best possible service, and it’s wonderful to know that Nanette went above and beyond to make your experience a memorable one. We truly appreciate your kind words and your support. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again soon! - Nanette & Team "
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Rob Kuhn

July 14, 2025

5  out of  5
rating by Rob Kuhn
"Best State Farm office and people in all of Arizona. Thank you for all your help. I appreciate it."
We responded:
"Thank you so much for your wonderful review! We are truly honored to be considered the best State Farm office and team in all of Arizona. Providing exceptional service and support to our clients is our top priority, and it means a great deal to know that our efforts have made a positive impact for you. We sincerely appreciate your trust and kind words, and we look forward to continuing to assist you with all your insurance needs. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thank you again for choosing us! - Nanette & Team "
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Yuri Bejarano

July 11, 2025

5  out of  5
rating by Yuri Bejarano
"Always friendly, always helpful"
We responded:
"Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you find our team always friendly and helpful. Providing excellent service is our top priority, and your feedback truly motivates us to keep doing our best. We look forward to continuing to assist you whenever you need us. Thanks again for your support! - Nanette & Team "
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Mark Avalos

July 1, 2025

5  out of  5
rating by Mark Avalos
"I spoke to hope to get a quote and she was truly a blessing to work with. highly recommend"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service that Hope provided. If you ever have any questions or need assistance, we’re here to help! - Nanette & Team"
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Alan Noblitt

June 30, 2025

5  out of  5
rating by Alan Noblitt
"In helping my mother with a life insurance policy, Krystle was very responsive and thorough in her answers. I appreciated her great assistance during a trying time."
We responded:
"Thank you for taking the time to share your experience. We are pleased to hear that Krystle provided responsive, thorough, and compassionate assistance while helping your mother with her life insurance policy. We understand that this can be a challenging time, and it’s our priority to offer clear guidance and support every step of the way. Your kind words will be shared with Krystle and the team, and we truly appreciate your trust in us during this important process. Please don’t hesitate to reach out if you need any further assistance. - Nanette & Team"
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Billie Faye

June 30, 2025

5  out of  5
rating by Billie Faye
"Excellent office to work with. I normally work with Karen but everyone on that office are always so helpful and kind."
We responded:
"Thank you so much for your kind words! We're glad to hear that Karen and the entire team have been helpful and kind to you. We’re proud of our staff and always strive to provide excellent service. If you ever need anything, we’re here to help! - Nanette & Team"
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Melissa TheBobcat Wyld

June 28, 2025

5  out of  5
rating by Melissa TheBobcat Wyld
"I love this agency. Every time I have needed to contact them, I was greeted with kindness and efficiency. I used to grumble about having to deal with my insurance, but now I feel supported. I'm recommending it to all my friends."
We responded:
"Thanks so much for your wonderful review! We’re really happy to hear that every time you’ve reached out, you’ve been met with kindness and efficiency. Insurance can definitely be frustrating, so it means a lot to know we’ve been able to make things easier and more supportive for you. We truly appreciate you recommending us to your friends—that’s the best compliment we can get! If you ever need anything, don’t hesitate to contact us. - Nanette & Team"
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Paul Neihart

June 28, 2025

5  out of  5
rating by Paul Neihart
"Hope was so helpful and great at explaining my different insurance options. She was very responsive to my calls and questions. I highly recommend working with her."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Hope was able to assist you and provide clear explanations for your insurance options. Your recommendation means a lot to us. We'll be sure to share your kind words with Hope. - Nanette & Team"
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Robin Mizerek

June 27, 2025

5  out of  5
rating by Robin Mizerek
"Great service and great prices. Some of the nicest people. They really care about you!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. We truly care about our customers and are always here to help. Looking forward to serving you again! - Nanette & Team"
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Alex

June 27, 2025

5  out of  5
rating by Alex
"Hope has been great to work with. She answers all my questions and returns each call promptly. She is personable and you can tell she truly cares about what she is doing to help protect the families she is insuring."
We responded:
"Thank you for taking the time to share your positive experience. We are pleased to hear that Hope has consistently provided prompt and attentive service while demonstrating genuine care in assisting you. Our commitment to protecting the families we serve is paramount, and your feedback reinforces the dedication we strive to uphold. We appreciate your trust and look forward to continuing to support your insurance needs. - Nanette & Team"
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Pamela Corrigan

June 27, 2025

5  out of  5
rating by Pamela Corrigan
"I have had many requests lately from this office. Every conversation has been a delight and every request was handled faster and more efficiently than I could have hoped for. We are moving out of state and the help in getting every document, quote, policy cancelation...has made the process seamless. If I ever find myself in AZ again I WILL use this office."
We responded:
"Pamela, thank you for your wonderful feedback! We're glad to hear that you appreciate our personal touch and prompt service—our team is always here to help! - Nanette & Team "
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Jerry Eipers

June 27, 2025

5  out of  5
rating by Jerry Eipers
"I was shopping for homeowners insurance and reached out for a quote. Krystle promptly emailed a very detailed proposal with several options. She's very courteous and professional."
We responded:
"Thank you very much for taking the time to share your experience! We’re delighted to hear that Krystle was able to provide you with a prompt and detailed homeowners insurance proposal tailored to your needs. She takes great pride in offering courteous and professional service, and your kind words mean a lot to us. If you have any further questions or need assistance, please don’t hesitate to reach out. - Nanette & Team"
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Molly Kellor

June 23, 2025

5  out of  5
rating by Molly Kellor
"I have worked with this branch for years. I had a photo interaction with Angelina in the office today and prior email correspondence with Karen in the office as well regarding updates to my policy and they both were extremely courteous, quick to respond to my questions and made it all very easy with their assistance. Highly recommend. This is a very dependable team!"
We responded:
"Thank you so much for taking the time to share your positive experience with our team! We are thrilled to hear that Angelina and Karen were able to assist you effectively and make your interactions easy and enjoyable. We truly appreciate your long-term support and your kind words about our dependability. Your recommendation means a lot to us, and it motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again! - Nanette & Team"