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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mimi Muhn

November 10, 2025

5  out of  5
rating by Mimi Muhn
"I was able to use email for questions and payments. Karen responded quickly to my questions."
We responded:
"Thank you, Mimi! I'm happy to hear that Karen was able to assist you promptly with your questions and payments via email. We strive to make communication as convenient as possible for our customers. If there's anything else you need, feel free to reach out! - Nanette & Team"
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Jim

November 6, 2025

5  out of  5
rating by Jim
"Crystal was excellent in setting me up with my new auto insurance and homeowners insurance. She was very friendly, knowledgeable and answered all my questions and made the entire process a very positive experience!!!"
We responded:
"Thank you, Jim! I'm happy to hear that Krystle provided you with such a positive experience while setting up your insurance. Her friendly and knowledgeable approach truly makes a difference. If you have any more questions or need assistance in the future, feel free to reach out! - Nanette & Team"
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Arthur Wong

November 6, 2025

5  out of  5
rating by Arthur Wong
"It was a pleasure working with these guys. Hope in particular was very professional and gave good personalised service."
We responded:
"Arthur, thank you for your kind words! I'm happy to hear that Hope provided you with professional and personalized service. We appreciate your feedback and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you! - Nanette & Team"
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Stacey Witte

November 4, 2025

5  out of  5
rating by Stacey Witte
"Response was fast! Answered all my questions and explained everything in a way I could grasp. Knowledgeable and friendly!"
We responded:
"Stacey, thank you for your wonderful feedback! I'm happy to know that you found our service fast and the explanations clear. It's great that you felt supported and informed. If you have any more questions or need assistance in the future, feel free to reach out anytime! - Nanette & Team"
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Sofia Krivyak

October 31, 2025

5  out of  5
rating by Sofia Krivyak
"Good pricing with bundling/applied discounts. Always get fast and courteous service"
We responded:
"We love seeing reviews like this, Sofia! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Mark Ponder

October 30, 2025

5  out of  5
rating by Mark Ponder
"Thanks for your quick help."
We responded:
"Thank you, Mark! I'm happy you appreciated our prompt assistance. If you have any more questions or need further help, feel free to reach out. We’re here to help! - Nanette & Team"
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Tami Jewell

October 29, 2025

5  out of  5
rating by Tami Jewell
"Nanette is kind, clear in her details and provides great customer care."
We responded:
"Thank you for your review, Tami! I'm happy to hear that our kindness and clarity made a positive impact on your experience. We’re committed to providing excellent customer care and are here for any of your insurance needs. Let us know if there's anything else we can assist you with! - Nanette & Team "
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Toni Stelly

October 28, 2025

5  out of  5
rating by Toni Stelly
"Nanette and her staff are all top notch. They are all very knowledgeable for all of your insurance needs. They are all very eager to walk you through the process and explain all the ins and outs of all of your policies and coverages. I would recommend Nanette and her staff to anyone in the market for great insurance and professional service."
We responded:
"Thank you so much for your wonderful feedback! We’re glad to hear that Nanette and the team were able to provide knowledgeable and thorough support throughout your insurance process. Our goal is always to ensure our clients feel confident and well-informed about their policies. We truly appreciate your recommendation and look forward to continuing to serve you with professional and attentive service. - Nanette & Team"
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Dave Grossman

October 28, 2025

5  out of  5
rating by Dave Grossman
"I have been doing business with Shannon and Nanette for over 20 years now they are absolutely the most amazing Women that is so costumer Service driven. There’s nothing else like it out there. I wouldn’t think of going any place else."
We responded:
"Thank you, Dave! We are so happy to hear about your long-standing relationship with our office. Your kind words about their dedication to customer service mean a lot to us. We’re grateful for your loyalty over the years. Let us know if you need anything else! - Nanette & Team"
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Anthem Cars & Coffee

October 28, 2025

5  out of  5
rating by Anthem Cars & Coffee
"Great team! Jeanette Jacobson is really nice person to work with. I appreciate her wanting to be a part of my show. At the office was very helpful in getting the information I needed and Very knowledgeable. They did a great job in helping me with my policy information."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jeanette and the team were helpful and knowledgeable throughout your experience. It’s always our goal to provide excellent service and support, and we're glad we could assist you with your policy information. We truly appreciate your trust and look forward to working with you again in the future! - Nanette & Team"
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Kerry Beaver

October 28, 2025

5  out of  5
rating by Kerry Beaver
"I recently had to file an auto claim for hail damage. There were some unresolved issues with the claim appraisal process and I contacted Hope for assistance. I received a call from the Claims group within 15 minutes and the issues were resolved. Hope and the team at Nanette McClelland-Miller agency are friendly, helpful, and customer focused. I highly recommend."
We responded:
"Thank you, Kerry, for sharing your experience! I'm glad to hear that Hope and our team were able to assist you promptly with your claim issue. We always strive to provide friendly and helpful service. If you need anything else, feel free to reach out! - Nanette & Team"
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Lisa Groth

October 28, 2025

5  out of  5
rating by Lisa Groth
"Jeanette is so wonderful! She is such a great connection to have! She’s always out in the community, building relationships and helping connect people. You can tell she genuinely cares about others and goes above and beyond to support local businesses and professionals. She has been such a great recommendation to my clients because she treats them like family. I really appreciate her energy, professionalism, and the way she brings people together. Highly recommend connecting with her!"
We responded:
"Thank you so much for your thoughtful and generous review! We’re delighted to hear that Jeanette’s dedication and passion for building meaningful connections in the community have made such a positive impact. She truly values the relationships she creates and is committed to supporting local businesses and professionals. We’re grateful for your trust and recommendation, and we look forward to continuing to work together to serve our clients like family! - Nanette & Team"
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Andrea Meacham

October 28, 2025

5  out of  5
rating by Andrea Meacham
"Krystle was extremely knowledgeable and helpful in answering my insurance questions. She took the time to explain everything clearly and made the process simple and stress-free. Excellent service and professionalism!"
We responded:
"Andrea, thank you for your wonderful feedback! I'm happy to hear that Krystle provided you with knowledgeable and helpful service. Our team is dedicated to making the insurance process as simple and stress-free as possible. If you have any more questions or need assistance, feel free to reach out anytime! - Nanette & Team"
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Kyle

October 27, 2025

5  out of  5
rating by Kyle
"Karen was wonderful to work with! Great services at amazing prices! Highly recommend!"
We responded:
"Thank you, Kyle! I'm happy to hear that Karen provided you with such a positive experience and that you found our services and prices to your satisfaction. Your recommendation means a lot to us. If you need anything else, feel free to reach out! - Nanette & Team"
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Charlotte Evans

October 27, 2025

5  out of  5
rating by Charlotte Evans
"Ashleigh is very professional, knowledgeable, and pleasant to do business with in person as well as over the phone."
We responded:
"Thank you, Charlotte! I'm happy to hear that Ashleigh provided you with such a professional and pleasant experience. Our team is dedicated to offering knowledgeable service both in person and over the phone. Let us know if there's anything else we can assist you with! - Nanette & Team"
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Elizabeth Triplett

October 27, 2025

5  out of  5
rating by Elizabeth Triplett
"Angelina was very efficient and pleasant to deal with while insuring my new car. Everyone I’ve dealt with in this office and professional and knowledgeable."
We responded:
"Thank you, Elizabeth! I'm happy to hear that Angelina provided efficient and pleasant service for your new insurance. Our team takes pride in being professional and knowledgeable, and it's wonderful to know you experienced that. Let us know if there's anything else we can assist you with! - Nanette & Team"
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Ryan Adams

October 14, 2025

5  out of  5
rating by Ryan Adams
"Jaimy Rex and her team at State Farm are top-notch! From the very first phone call, Jaimy was friendly, professional, and genuinely cared about helping me find the right coverage for my needs. She took the time to explain every detail, answer all my questions, and make sure I fully understood my options. You can tell she truly values her clients and goes above and beyond to make things simple and stress-free. If you’re looking for someone dependable who treats you like family and not just another number, I highly recommend Jaimy Rex and her State Farm team. Excellent service from start to finish!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Jaimy and the team provided you with friendly, professional, and personalized service. It's our goal to make the insurance process simple and stress-free while ensuring you have the right coverage for your needs. We truly appreciate your recommendation and look forward to continuing to serve you like family! -Nanette & Team"
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Jessica Berlin

October 1, 2025

5  out of  5
rating by Jessica Berlin
"We had an excellent experience working with Jaimy! She took the time to review our policy in detail and saved us some money. She was clear and very professional! I highly recommend Jaimy to anyone looking for an insurance agent!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jaimy provided you with such a thorough and professional experience, and that she was able to help save you money. Your recommendation means a lot to us. Please don't hesitate to reach out if you need any further assistance—we’re always here to help! - Nanette & Team "
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Arlyn Urias

September 30, 2025

5  out of  5
rating by Arlyn Urias
"I was connected with Hope and she was super helpful and answered any questions I had."
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Hope was super helpful and took the time to answer all of your questions. Providing excellent service and ensuring our clients feel informed and confident is very important to us. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your trust and look forward to supporting you with all your insurance needs. - Nanette & Team"
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GICEL

September 30, 2025

5  out of  5
rating by GICEL
"Hope was great to work with."
We responded:
"Thank you for your kind words! We're glad to hear that Hope was great to work with. We appreciate your feedback and look forward to assisting you again in the future! - Nanette & Team "
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Charlie Hale

September 30, 2025

5  out of  5
rating by Charlie Hale
"I was and am truly lucky to have Shannon help me with all of my needs, likes, and wants for obtaining insurance. She has gone well above and beyond any expectations i had for an insurance agent. I truly have peace of mind knowing she is thete for me."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Shannon has been able to support you so thoroughly with all your insurance needs. Going above and beyond for our clients is something we strive for, and it's wonderful to know that Shannon has provided you with peace of mind. We truly appreciate your trust and look forward to continuing to assist you in the future! - Nanette & Team "
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Norma Brandon

September 16, 2025

5  out of  5
rating by Norma Brandon
"It's always a pleasure to call, and get great service. Angelina is always super helpful with answering my questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Angelina has been so helpful and that you consistently have a great experience with us. We appreciate your continued support and look forward to assisting you again soon! - Nanette & Team"
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S.K. H

September 11, 2025

5  out of  5
rating by S.K. H
"Thank you for all your help. You explain everything very well."
We responded:
"Thank you so much for the 5-star rating! We’re thrilled to hear you had a great experience. We look forward to serving you again soon! - Nanette & Team"
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Bradley Strenn

September 11, 2025

5  out of  5
rating by Bradley Strenn
"Shannon with Statefarm is amazing! I have never had such a personalized experience with an insurance company before, I was with Geico previously for 15 years and they kept raising their rates; I met with Shannon and she helped me with both vehicles and a boat and was very responsive so I felt like I was in the best hands. She takes care of everything and just keeps you aware of what needs to happen, and when it needs to happen. It’s effortless! Thank you, Shannon!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Shannon provided you with such a personalized and effortless experience. She truly cares about making sure our clients feel supported and informed every step of the way. We’re grateful to have you with us and look forward to continuing to serve you and your family’s insurance needs! - Nanette & Team"
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Jenna McKenny

September 8, 2025

5  out of  5
rating by Jenna McKenny
"Fast action and response time"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that our fast action and response time met your expectations. Providing prompt and efficient service is very important to us, and your feedback means a lot. We look forward to assisting you again in the future! - Nanette & Team "