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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charlotte Evans

April 25, 2026

5  out of  5
rating by Charlotte Evans
"Ashleigh is very professional, knowledgeable, and pleasant to do business with, in person as well as over the phone. April 24, 2026 Ashleigh was on top of our move into a senior living retirement community advising us on renter's insurance and changes needed to our exciting homeowner's insurance. She was helpful, pleasant, informative and followed up on all the changes necessary."
We responded:
"Thank you, Charlotte! I'm happy to hear that Ashleigh provided you with such a professional and pleasant experience. Our team is dedicated to offering knowledgeable service both in person and over the phone. Let us know if there's anything else we can assist you with! - Nanette & Team"
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Ray Lane

April 24, 2026

1  out of  5
rating by Ray Lane
"I was considering changes to my insurance which was with State Farm. After trying to model my changes on the web site and could not I called the office and asked for pricing for one vehicle if I moved my home and three other vehicles off the policy. I received a quote later that day and based on the new premium decided to proceed and move my home and three other vehicles to another Insurance provider as this made the best financial sense. The next day I received a voicemail from the same State Farm office saying they made a mistake and the quote was wrong and needed to be recreated, and the new quote came in significantly higher. How can a regulated insurance provider issue me a written quote one day and then tell me it is not valid the next? I have no issue with State Farm, but having this experience with this Agent’s office is unacceptable."
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joshua cauley

April 21, 2026

5  out of  5
rating by joshua cauley
"Very nice agent to work with! Great people! Feels more like family than a business! Highly recommended"
We responded:
"Thank you, Joshua, for your kind words! We're glad to hear that you feel like family when working with us. Your recommendation means a lot."
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E Terkild

April 20, 2026

5  out of  5
rating by E Terkild
"I was supported from start to finish with Ashleigh. She is a warm, personable & knowledgeable professional. There were a few layers that she helped me navigate & we worked through them with ease. Thank you, Ashleigh."
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Linda Lane

April 18, 2026

5  out of  5
rating by Linda Lane
"We had a good experience and got a great price on our car insurance"
We responded:
"Thank you, Linda, for sharing your experience! We're glad to hear you had a good experience and found a great price on your car insurance with us. Your feedback is greatly appreciated. "
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Greg Crann

April 16, 2026

5  out of  5
rating by Greg Crann
"Been with this office for a long time now. Personell like Inna Stiranka is the reason I will never leave this particular office. Top Notch !"
We responded:
"Thank you for the five-stars, Greg! Our office appreciates you!"
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Joshua Latham

April 15, 2026

5  out of  5
rating by Joshua Latham
"Super knowledgeable, affordable and was pleasantly surprised with their customer service"
We responded:
"Thank you, Joshua, for your feedback! We're glad to hear that you found our team knowledgeable and our services affordable. Your satisfaction with our customer service means a lot to us. "
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dana vasquez

April 13, 2026

5  out of  5
rating by dana vasquez
"Staff friendly and professional."
We responded:
"Thank you, Dana, for your feedback! We're glad to hear that our staff made a positive impression with their friendliness and professionalism. Your support means a lot to us. - Nanette & Team"
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Rob Lafferty

April 13, 2026

5  out of  5
rating by Rob Lafferty
"My experience with my agent has been a very positive experience. Superb professional service, timely execution, and follow up have been the standard set for my account! The process of insuring your home has become a more arduous task. Coverage, Cost and Service have become paramount issues given the volatility of rising insured cost within the Insurance Industry. State Farm's pricing has been competitive and the their service to insure you have the bases covered is very reassuring."
We responded:
"Thank you so much for your kind words and thoughtful feedback! We are delighted to hear that your experience with our agent has been positive and that our commitment to professional service, timely execution, and follow-up has met your expectations. We understand that insuring your home can be a complex and sometimes challenging process, especially with the rising costs and evolving coverage needs in the industry. It’s great to know that our competitive pricing and thorough service have provided you with peace of mind and confidence that your coverage is comprehensive. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same dedication and care in the future. Please don’t hesitate to reach out if you have any questions or need further assistance. - Nanette & Team"
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Matt Mancz

April 10, 2026

5  out of  5
rating by Matt Mancz
"Karen Lewis is fantastic"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Karen Lewis provided you with fantastic service. We truly appreciate your feedback and look forward to assisting you again in the future! - Nanette & Team"
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Mindi Carlisle

April 10, 2026

5  out of  5
rating by Mindi Carlisle
"Always very responsive"
We responded:
"Thank you, Mindi, for your feedback! We're glad to hear that our responsiveness meets your expectations. Your support means a lot to us. - Nanette & Team "
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Bill Radke

April 10, 2026

5  out of  5
rating by Bill Radke
"Very helpful when I refer my customers to them. Jeanette is quick to respond and always has the answers to all our questions."
We responded:
"Thank you for your kind words and for trusting us with your referrals! We're glad to hear that Jeanette has been quick to respond and helpful in answering all your questions. We truly appreciate your support and look forward to continuing to provide excellent service to you and your customers. - Nanette & Team "
Profile photo of Catherine Cox

Catherine Cox

April 10, 2026

5  out of  5
rating by Catherine Cox
"Ashleigh was very helpful with getting my life insurance policy set up! She was informative and made the process very easy from start to finish!"
We responded:
"Thank you, Catherine, for sharing your experience! It's great to hear that Ashleigh was able to assist you effectively with your life insurance policy. We appreciate your feedback and are here to help anytime. - Nanette & Team"
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Annette C

April 9, 2026

5  out of  5
rating by Annette C
"I’ve had a great experience working with Nanette McClelland-Miller’s State Farm office. They’ve helped me with vehicle, renters, and now home insurance, and every step has been smooth and well handled. Natalie Scott especially deserves recognition. She is responsive, knowledgeable, and takes the time to explain everything clearly. It’s reassuring to have that level of consistency and support. Highly recommend."
We responded:
"Thank you, Annette, for sharing your experience with us. We're glad to hear that Natalie and our team have been able to assist you smoothly with your insurance needs. Your recommendation means a lot to us. "
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Laura

April 6, 2026

5  out of  5
rating by Laura
"The Nannette McClelland-Miller State Farm Insurance Agency is second to none. The office ambience is amazing; the staff is warm and welcoming. I was reassured with the certifications and awards readily displayed for viewing that I was in a professional and well-established insurance company that would address any of my concerns as well as accommodate all of my needs."
We responded:
"Thank you, Laura, for your thoughtful review. We're glad to hear that our office atmosphere and team made you feel welcome and confident in our services. Your feedback is greatly appreciated."
Profile photo of Micky McCormick-Jameson

Micky McCormick-Jameson

April 3, 2026

5  out of  5
rating by Micky McCormick-Jameson
"Natalie responded with the letter I needed for the sale of my house in less than 24 hours! Very helpful for sure!"
We responded:
"Micky, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Shannon cares a lot about our customers."
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CM Giska

April 3, 2026

5  out of  5
rating by CM Giska
"We have been with Nanette and her team for a dozen years and have had great service every time that we have needed to call. Well organized and professional."
We responded:
"Thank you, CM Giska, for your loyalty over the past dozen years. We're grateful for your kind words about our team's organization and professionalism. Your support means a lot to us. - Nanette & Team"
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Monica Mirallegro

April 1, 2026

5  out of  5
rating by Monica Mirallegro
"Krystle has been absolutely amazing to work with . She's knowledgeable, responsive, and truly takes the time to explain everything in a way that's easy to understand. I never feel rushed or confused she makes the whole process smooth and stress-free. She went above and beyond to find the best coverage for my needs while keeping my budget in mind . Anytime I've had questions, she's been quick to respond and always so helpful. It's clear she genuinely cares about her clients. Highly recommend Krystle if you're looking for someone you can trust who will take great care of you!"
We responded:
"Thank you, Monica, for sharing your experience with Krystle. It's great to hear how she made the process smooth and stress-free while keeping your budget in mind. We appreciate your recommendation and are here whenever you need us. - Nanette & Team"
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Kim Orton

March 31, 2026

5  out of  5
rating by Kim Orton
"Karen is always very prompt and responsive to my emails and my transactions are always quick and easy."
We responded:
"Thank you, Kim, for your feedback! We're glad to hear that Karen and the team have been prompt and pleasant in their service. Your support means a lot to us. - Nanette & Team"
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Chad Monson

March 30, 2026

5  out of  5
rating by Chad Monson
"Ingrid was awesome!"
We responded:
"Thank you, Chad, for the great feedback! We're glad to hear that Ingrid made such a positive impact on your experience. Your support means a lot to us. "
Profile photo of Nicole Stoerkel

Nicole Stoerkel

March 30, 2026

5  out of  5
rating by Nicole Stoerkel
"Karen is consistently helpful and incredibly prompt—I’m always impressed by how quickly she handles my requests. It’s rare to find this level of professionalism and efficiency. This team truly rocks!"
We responded:
"Thank you, Nicole, for your kind words about Karen and the team. We're glad to hear that her promptness and professionalism have made a positive impact on your experience. Your support means a lot to us. "
Profile photo of Michael Hero

Michael Hero

March 25, 2026

5  out of  5
rating by Michael Hero
"Angelina helped me and a great job she did ! I appreciate everything and the advise !"
We responded:
"Thank you, Michael, for your feedback! We're glad to hear that Angelina was able to assist you effectively and provide valuable advice. Your support means a lot to us. - Nanette & Team"
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Neil McGowan

March 24, 2026

5  out of  5
rating by Neil McGowan
"Ashleigh and team 10/10 would recommend."
We responded:
"Thank you, Neil, for the great feedback! We're glad to hear Ashleigh and the team made such a positive impression. Your recommendation means a lot to us. "
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Gerard Guarino

March 24, 2026

5  out of  5
rating by Gerard Guarino
"It’s nice to know that a company cares about your everyday experience in the modern day shift of human interaction with our service marketplace."
We responded:
"Thank you, Gerard, for sharing your thoughts. We're glad to hear that our focus on customer care resonates with you in today's service marketplace. Your feedback is invaluable to us. "
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Brenda Hamilton

March 23, 2026

5  out of  5
rating by Brenda Hamilton
"Shannon McCarty is the most amazing insurance advisor, working with Nanette McClelland-Miller. Shannon keeps a great eye on things, has saved us a lot of money on all our household policies, is super responsive, and very easy to work with. Thanks, Shannon, for GREAT service!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Shannon has been able to provide you with excellent service, saved you money, and made the process easy and smooth. We truly appreciate your trust and look forward to continuing to support all your insurance needs. Thanks again for taking the time to share your experience! - Nanette & Team"