Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeff Brenner

Jeff Brenner

April 18, 2025

5  out of  5
rating by Jeff Brenner
"I called State Farm for a quote on a bundle policy and had the good fortune to have Hope answer my call. She was PHENOMENAL. Super informative. Carefully explained my options and was thorough in answering my questions and preparing my quote. She provided timely responses and was readily available when I called. Importantly, she was very patient in answering every question I asked. Ask for Hope if you need insurance in AZ. Whatever she is paid, its not enough! My highest compliments. (I promised, I'm not related to her !!)"
Profile photo of Glen Martin

Glen Martin

April 12, 2025

5  out of  5
rating by Glen Martin
"I am very pleased with Nanette McClelland-Miller - State Farm Insurance Agency! My previous agents retired, and I needed to find a new agency I could trust. I did extensive research and quoting before deciding upon Nanette's State Farm agency. Jaimy Rex, Insurance Account Representative, is the primary reason I selected Nanette's agency. My many interactions with Jaimy have been excellent. Jaimy is knowledgeable, professional and quickly understood our unique situation for both our Home and Auto insurance needs and was instrumental to enabling solid coverage for us at a great bundled rate. Jaimy is an absolute delight; very proactive, responsive and kind. My interactions with each team member I've spoken with upon calling have been good. I am confident I found the best partner with Jaimy and the Nanette Agency Team!"
Profile photo of Kate L.

Kate L.

April 9, 2025

5  out of  5
rating by Kate L.
"Great experience and customer service during our recent change to State Farm Insurance. Hope, in Nanette McClelland-Miller's office, was friendly, knowledgable and made the process easy."
Profile photo of Thomas Van Nuys

Thomas Van Nuys

April 8, 2025

5  out of  5
rating by Thomas Van Nuys
"Nanette's office and team has been wonderful to work with. They are always responsive and delightful to work with."
Profile photo of Ann Marie Leyba

Ann Marie Leyba

April 1, 2025

5  out of  5
rating by Ann Marie Leyba
"This office is always helpful and kind. Karen who works out of office is always helpful and goes the extra mile to assist with any of our needs. Highly recommend if you Want excellent customer service!"
Profile photo of Kimberly Caldarazzo

Kimberly Caldarazzo

March 29, 2025

5  out of  5
rating by Kimberly Caldarazzo
"Great team! Very responsive."
We responded:
"Thank you for your 5-star review! We take great pride in delivering prompt service, and we’re especially glad that Karen was able to help you with your homeowner's policy. If you have any further questions or need assistance, please don't hesitate to reach out. We’re here for you!"
Profile photo of Nancy Mitchell

Nancy Mitchell

March 28, 2025

5  out of  5
rating by Nancy Mitchell
"Always easy to do business with State Farm. We “bundled” auto and home and saved, too. Friendly, prompt service when you need it. Thank you State Farm"
We responded:
"Thank you so much for your kind words! We’re happy to hear that you had a positive experience with Karen in our office and that bundling your auto and home insurance saved you money. Our team is always here to help whenever you need it. We appreciate your confidence in us and look forward to continuing to serve you!"
Profile photo of Kayla Sleasman

Kayla Sleasman

March 26, 2025

5  out of  5
rating by Kayla Sleasman
"If you need help getting a quote call and ask for Hope!!! She answered all my questions and was able to give me the help I needed!! Thank you so much hope!"
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that Hope provided you with the assistance and answers you were looking for. She truly goes above and beyond for our customers! If you need anything else, feel free to reach out anytime. We appreciate your support!"
Profile photo of Flora Ashley

Flora Ashley

March 22, 2025

5  out of  5
rating by Flora Ashley
"We haven't needed (thankfully) to utilize our policy but have been very impressed with this State Farm office. Every single person we have had the opportunity to speak with has been friendly, courteous, KNOWLEDGEABLE and exceptional in the art of customer service. We learned that under the Comprehensive segment of our automotive policies that rodent damage to our cars was covered. Who knew? I've never had ANY insurance company tell me that and living in the desert north of Phoenix, that's a big PLUS. State Farm allows monthly payments of their policies for the exact same price as if you paid in full for the year (or 6 months for autos). We have a much lower rate than our previous company who, if you wanted to obtain a lower rate, we'd need to pay in full at the beginning of the insured period. So far, we're happy campers as State Farm Insurance clients and Nanette McClelland-Miller's office has been beyond helpful."
We responded:
"Thank you for your fantastic five-star review! We’re thrilled to hear that our team has impressed you with their friendliness and knowledge. It’s great that our flexible payment options are working well for you. We appreciate your confidence in us and are happy to have you as customers. If you need anything in the future, just let us know!"
Profile photo of Beth Farrell

Beth Farrell

March 22, 2025

5  out of  5
rating by Beth Farrell
"Karen was helpful and very kind. Easy to work with."
We responded:
"Thank you for the five-star review! We’re pleased to hear that Karen was helpful with your auto insurance and made the process easy for you. If you need assistance in the future, please don’t hesitate to reach out."
Profile photo of Amy Tarleton

Amy Tarleton

March 20, 2025

5  out of  5
rating by Amy Tarleton
"Nanette and her team always make every interaction super easy. They always have amazing communication and keep me updated every step of the way. Recently had a change in address. Karen L looked at our whole policy and our new location change comes with cheaper rates! It is kind of a weird move, and Karen helped with our unique situation without skipping a beat. Quick email communications and we were all set. Every interaction with this team is lovely and I’m so glad they’re my agents. State Farm has always treated us well and we look forward to more years with Nanette and her team!"
We responded:
"Amy, thank you so much for your wonderful five-star review! We're thrilled to hear that Nanette and her team have made every interaction super easy for you, and that Karen was able to assist you with your address change. We pride ourselves on excellent communication and are delighted that you felt supported every step of the way. We truly appreciate your loyalty to State Farm and look forward to continuing to serve you for many more years to come! If you ever need anything, don’t hesitate to reach out."
Profile photo of Katie Culver

Katie Culver

March 19, 2025

5  out of  5
rating by Katie Culver
"The entire staff is so helpful and professional and most recently with my interaction with Inna. She went above and beyond in helping me resolve a problem and couldn’t have handled herself more professionally. Thank you Inna and your teammates - you’re all first class!"
We responded:
"Thank you, Katie, for your five-star review! We’re delighted to hear that Inna provided you with such helpful and professional service regarding your rental dwelling policy. We truly appreciate your kind words and recognition of our team's efforts. If you need anything else, please feel free to reach out!"
Profile photo of Juan Morin

Juan Morin

March 18, 2025

5  out of  5
rating by Juan Morin
"Best service and rates!"
We responded:
"Thank you for your fantastic review! If you need anything else, feel free to reach out!"
Profile photo of Phil Smith

Phil Smith

March 13, 2025

5  out of  5
rating by Phil Smith
"Very kind attentive customer service Very efficient with good confirmation follow up"
We responded:
"Thank you, Phil! We're happy to hear that you had a positive experience with our customer service team. We appreciate your feedback and look forward to assisting you again!"
Profile photo of nicole hoffmann

nicole hoffmann

March 12, 2025

5  out of  5
rating by nicole hoffmann
"Shannon has been absolutely amazing! Highly recommend seeing her for all of your insurance!"
We responded:
"Thank you so much for your wonderful review, Nicole! We're delighted to hear that Shannon provided you with exceptional service while assisting you with your renters, auto, and personal articles policy. Your recommendation means a lot to us, and we look forward to helping you with all your insurance needs in the future!"
Profile photo of Jim Taylor

Jim Taylor

March 11, 2025

5  out of  5
rating by Jim Taylor
"This company has been helpful, informative, knowledgeable, easy to reach and so pleasant to work with over the years. We would highly recommend them to anyone. Thanks so much for your service to us."
We responded:
"Thank you for your kind words! We're thrilled to hear you found our team helpful with your homeowner insurance. Your recommendation means a lot to us! If you need assistance in the future, please don’t hesitate to reach out. We truly appreciate your support!"
Profile photo of Don Peterson

Don Peterson

March 8, 2025

5  out of  5
rating by Don Peterson
"The Nanette McClelland Miller agency has been my Agency for both my auto anf homeowner’s insurance. They have always been on top of handling any changes to my policies. I would highly recommend them to anyone. Sincerely Don Peterson"
We responded:
"Thank you, Don, for your wonderful review! We're glad to hear that you've had a positive experience with our agency for both your auto and homeowner’s insurance. It’s our priority to handle your policies efficiently, and we truly appreciate your recommendation. If you ever need anything, don’t hesitate to reach out! "
Profile photo of Arnie Porter

Arnie Porter

March 6, 2025

5  out of  5
rating by Arnie Porter
"Jaimy was a pleasure to work with and very thorough in getting to know our needs for home and auto insurance. I learned a lot about insurance coverage from our conversations and which ones were most important to have in our policies. That and the lower premiums offered by State Farm made it an easy decision to switch our insurance to Jaimy at Nanette McClelland-Miller."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Jaimy was able to assist you thoroughly and help you understand your home and auto insurance needs. It's great to know that you found value in our conversations and appreciated the lower premiums offered by State Farm. We’re glad you chose to switch to our agency, and if you have any further questions or need assistance, please don’t hesitate to reach out!"
Profile photo of Mike Rex

Mike Rex

March 1, 2025

5  out of  5
rating by Mike Rex
"Great prices and service. Jaimy really went above and beyond to make sure we were well covered at the best price. Everyone at the office is amazing! Definitely recommend when you’re looking for a great price and an excellent service."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Jaimy and the rest of our team provided you with exceptional service and great prices, especially regarding your life insurance needs. Our goal is always to go above and beyond for our customers, and it’s fantastic to know we succeeded in making your experience a positive one."
Profile photo of Frankie LeFey

Frankie LeFey

February 26, 2025

5  out of  5
rating by Frankie LeFey
"Hope was incredible! She helped me get my converted bus RV insured with no problems. Can’t say enough great things about my experience!"
We responded:
"Thanks so much, Frankie! So glad we were able to help with your RV's insurance. We appreciate you!"
Profile photo of Lupe Ruiz Jr

Lupe Ruiz Jr

February 25, 2025

5  out of  5
rating by Lupe Ruiz Jr
"Wonderful customer service never any issues. Always helpful. Highly recommend"
We responded:
"Thanks, Lupe! Appreciate the recommendation."
Profile photo of Len Smith

Len Smith

February 25, 2025

5  out of  5
rating by Len Smith
"I have worked with Shannon and the Nanette Miller team for more than a decade and would highly recommend all of them without hesitation. Standard of care is top notch through and through."
We responded:
"Thank you, Len! We're always here to help!"
Profile photo of Christa Smith

Christa Smith

February 25, 2025

5  out of  5
rating by Christa Smith
"Great customer service with State Farm Insurance. Nanette’s team is fantastic! Shannon McCarty is always available and answers all of my questions. As a Realtor, I feel confident in referring my clients to Nanettes office and highly recommend Shannon."
We responded:
"Christa, thanks so much for your kind words. It means a lot to us. We appreciate you!"
Profile photo of Deb White

Deb White

February 24, 2025

5  out of  5
rating by Deb White
"Krystle was so helpful setting up a policy for us here in Arizona. We truly appreciate her kindness and knowledge of ADOT policies. It was a pleasure to expand our coverage with State Farm."
We responded:
"Hey Deb, thanks so much for recognizing Krystle and our team. So glad to hear that we were able to help with your new policy. We appreciate you!"
Profile photo of Jenny Erwin

Jenny Erwin

February 20, 2025

5  out of  5
rating by Jenny Erwin
"A caring, knowledgeable team that's always responsive to my calls and concerns. I know I'm in good hands with Nanette and her staff. I have been a satisfied customer for over 20 years."
We responded:
"Thank you, Jenny, so much for your kind words! We truly appreciate your loyalty over the past 20 years. It’s our mission to provide a caring and knowledgeable service for your home and auto insurance needs, and we’re thrilled to hear that you feel well taken care of. If you ever need anything, please don’t hesitate to reach out. We’re here for you!"