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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renee Rivera

July 17, 2024

5  out of  5 rating by Renee Rivera
"Shannon was great to work with, she was so patient with me and answered all my questions."
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John Smith

July 9, 2024

5  out of  5 rating by John Smith
"Angelina was fantastic! Thankful for her kindness even when I was being difficult."
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Simon Aspinall

June 28, 2024

5  out of  5 rating by Simon Aspinall
"Angelina has been nothing but helpful and has a very professional and quick response to issues both rudimentary and complex. Thank you!"
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Karen Pattock

June 14, 2024

5  out of  5 rating by Karen Pattock
"It is always such a great experience working with Hope from Nanette Miller State Farm. She's always quick to reply, follows up quickly and does an amazing job! I'm so thrilled I found her."
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Ian Walker

June 6, 2024

5  out of  5 rating by Ian Walker
"Karen was incredibly nice and helpful, wouldn’t go anywhere else."
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Mark Krivyak

June 1, 2024

5  out of  5 rating by Mark Krivyak
"Great customer service as always! Front desk is super helpful."
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Jeff Willis

May 30, 2024

5  out of  5 rating by Jeff Willis
"Krystle was prompt and informative to handle my unique situation! Top Notch!!"
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Meghan Smith

May 30, 2024

5  out of  5 rating by Meghan Smith
"Always great service! We change our vehicles regularly and they stress so helpful and quick to keep us insured!"
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brandon hoover

May 25, 2024

5  out of  5 rating by brandon hoover
"I have never had this experience working with an insurance company in my life. They have taken care of my needs. Very helpful, polite, respectful. Would recommend others for sire"
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Brent Landsem

May 22, 2024

5  out of  5 rating by Brent Landsem
"The office staff at Nanette McClelland-Miller State Farm Insurance Agency are all wonderful! Shannon always takes the time to explain all of my policy needs carefully and thoroughly. She is more than happy to answer all of my questions and makes sure I understand exactly what is being covered. A much needed and lost art form in today's competitive insurance market."
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Cherise Fussy

May 21, 2024

5  out of  5 rating by Cherise Fussy
"Easy, friendly and saved me hundreds of dollars!"
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L smith

May 16, 2024

5  out of  5 rating by L smith
"Been with State Farm for many years. They always take care of ny families needs. Excellent quality and service. Big thank you to Shannon who always responds all of my questions-and helps me every time!"
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Cocoa Koda

May 15, 2024

5  out of  5 rating by Cocoa Koda
"I'm very new to the Insurance world as a young adult, and tbh I was very anxious to get my first car insured. I was so worried there'd be too many clauses and loopholes and lingo that I just wouldn't understand, etc. Thankfully, my process with Hope was truly the smoothest of sailing!! Honestly it was as comfortable/understandable as if I was talking to my mother during the process! She really took the time (with patience) to explain several options out to me, without ever sounding like she was talking down to me. The tone of the whole call was just so friendly and caring-totally off the norm for what I thought would be a robotic-esq practice!! She definitely changed my viewpoint and I left the conversation feeling knowledgeable and protected! (& if Hope herself sees this, I think your sister would be very proud of you <3 )"
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Charles Spencer

May 2, 2024

5  out of  5 rating by Charles Spencer
"My service experience with Nanette' s agency has been outstanding."
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Debra Hammons

April 29, 2024

5  out of  5 rating by Debra Hammons
"I have had excellent Customer service .. I would recommend Hope Dial Ramirez for any of your insurance needs!"
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SoUP_RaZR hi

April 29, 2024

5  out of  5 rating by SoUP_RaZR hi
"Hope is amazing! She helped me with life and health insurance to cover myself and my family. Go see her to help with all your insurance needs!"
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James Marshall

April 26, 2024

5  out of  5 rating by James Marshall
"Hope is an outstanding agent who demonstrates exceptional professionalism. My family received excellent service from Hope, who made the entire process seamless. She was always available to assist us and took the time to address any questions we had. Hope provided clear explanations of the entire process, ensuring we understood each step. Her commitment to meeting our needs exceeded our expectations. Working with Hope was an incredible experience, and I highly recommend her as the go-to agent for all your insurance needs!"
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Andrew's “Italiangamer” Media

April 25, 2024

5  out of  5 rating by Andrew's “Italiangamer” Media
"10/10 customer service and they do well helping with any questions and getting you a low price."
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Gary Anderson

April 19, 2024

5  out of  5 rating by Gary Anderson
"Thank you State Farm for helping us in trying to close out our car accident claim with a different auto insurance company that we filed with them 8 months ago. We had about given up hope to receive repair money to fix our car. We called State Farm to see if they could help us. State Farm volunteered to call the other insurance company and we believe that call got things back on track. So now there is hope. Thank you Inna at State Farm. Ginger and Gary Anderson"
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Christy Buchanan

April 16, 2024

5  out of  5 rating by Christy Buchanan
"Was able to take care of my business quick and easy"
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Michelle Danon

April 11, 2024

4  out of  5 rating by Michelle Danon
"I have only met Nanette once, but she has wonderful ladies who have been a great help to me. I skipped one star because State Farm's rates have gone astronomical. But I love this office!!!"
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Karen Collazzo

April 11, 2024

5  out of  5 rating by Karen Collazzo
"I love working with Nannette and Karen. They are on top of everything and give excellent customer service."
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Kristen Caskey

April 2, 2024

5  out of  5 rating by Kristen Caskey
"I recently had the pleasure of working with Shannon McCarty at the Nanette Elizabeth McClelland-Miller State Farm Insurance Agency, and I cannot praise her enough for the outstanding customer service she provided. As we navigated the complexities of insuring our new home and automobiles, including a cherished classic 1941 Willys, Shannon stood out with her expertise, patience, and dedication. From the very beginning, Shannon made the entire process seamless and painless. She was incredibly thorough in providing us with comprehensive quotes that were easy to understand and perfectly tailored to our needs. Her knowledge of the insurance industry, combined with her ability to listen and address our specific requirements, made us feel confident and well-informed in our choices. I highly recommend Shannon McCarty to anyone looking for top-notch insurance services. Her expertise, coupled with her genuine care for her clients, truly makes her stand out in the industry. Thank you, Shannon, for making this important aspect of our lives so easy and stress-free!"
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Leanne King

March 28, 2024

5  out of  5 rating by Leanne King
"With the price of homeowner's insurance policy going up significantly, I called my State Farm office to see what I can do to lower my insurance but still have great coverage. Karen went through my homeowner's insurance policy options with me one by one and explained everything to me. She was so thorough and so patient. I was able to save over $400 per year. Just love her!!!!"
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Lana Karlichek

March 22, 2024

5  out of  5 rating by Lana Karlichek
"Hope was very knowledgeable and made me feel at ease right away! She was very friendly and made me laugh. Just a great experience!"